Making A Purchase: Browse our website, select an item, indicate the quantity you wish to buy and click on the shopping cart icon. After you have finished your selections, click on “Checkout” and you will be asked for a few details to satisfy the order.
We accept Visa, MasterCard and American Express through PayPal Payments processing. You DO NOT need a PayPal account to be able to check out.
Shipping And Handling: All orders are shipped from Fairfield CT. We ship primarily by USPS. WE CURRENTLY ONLY SHIP WITHIN THE U.S. We will ship the best way possible based on the weight of your order, unless otherwise specified.
Delivery Schedule: We ship your order within 48 hours. You will normally receive your order within 7 business days. If our shipping policy changes temporarily, there will be a notification on the site prior to checkout.
Back Orders: If your item is not in stock, we will backorder it for you. We will ship the backorders when they come into stock, unless we have instructions from you to cancel the backorder.
Tax Charges: As an internet retailer, we do not charge sales tax except to residents of Connecticut. The Connecticut sales tax rate is 6.35%.
Credit Card Security: All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
Credit Card Processing: All credit card charges resulting from purchases on this site will appear as originating from SALTYFISHER on your monthly statement. All merchandise sold on The Salty Fishermen is priced in United States Dollars (USD). We do not accept personal checks, money orders or COD at this time.
Orders: The receipt of an email confirmation by thesaltyfishermen.com does not constitute the acceptance of an order or as a confirmation of an offer to sell. The Salty Fishermen reserves the right to limit the order quantity of any item.
Guarantee: We guarantee the quality of our products. Please contact our customer service department with any problems, concerning your shipment.
Reaching Us: If you have any questions or problems regarding this order, please e-mail us at: firstname.lastname@example.org. You may also reach us at 1 (203) 692-5202.
Returns Policy: The Salty Fishermen guarantees your personal satisfaction on purchases made through our website. You may return all eligible items for any reason within 15 days of receipt for a full refund of the net cost of the item, excluding shipping and handling charges. Subscription boxes are NOT eligible for returns. Shipping and handling charges can only be refunded if the return is due to our error. All returns must be pre-approved by email. Please email us at email@example.com.
If you are not satisfied with any purchase other than our subscription boxes, you may return it to us for a full refund or exchange. You will be responsible for return shipping costs with insurance added. We can only honor the return if the merchandise being returned is in re-saleable condition when it arrives in our warehouse. A restocking fee of 15% may be applicable.
All returns must be authorized by The Salty Fishermen. You will be emailed a return information form will have an authorization number on it. Please include this form with the item. We also must have the original packing slip with your return. Please wrap the package securely. All returns must be shipped with a tracking number and it is suggested with insurance. All returns must say “The Salty Fishermen Return”.
Remittance Terms: All shipments are sold on a credit card payment and approved credit account only. If you are uncomfortable using your credit card over the internet, please call us at (203) 692-5202.